Magnolia Memory Care is opening in Covington in the next 6 months.

Title: Memory Care Facility Concierge
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> Overview:
> As a Memory Care Facility Concierge, you are responsible for providing exceptional customer service and support to residents, their families, and visitors. Your role revolves around creating a welcoming and supportive environment while ensuring the safety, comfort, and satisfaction of all individuals within the memory care facility.
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> Key Responsibilities:
> 1. **Welcoming and Assisting Guests:** Greet residents, families, and visitors warmly, offering assistance and guidance as needed. Direct visitors to appropriate areas and provide information about facility services and amenities.
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> 2. **Resident Support:** Offer personalized assistance to residents with memory impairments, including helping them navigate their surroundings, engaging in meaningful activities, and addressing any immediate needs or concerns.
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> 3. **Safety and Security:** Monitor entrances and common areas to ensure the safety and security of residents and visitors. Enforce facility policies and procedures to maintain a secure environment.
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> 4. **Communication Liaison:** Serve as a point of contact between residents, families, staff, and external parties. Relay messages, coordinate appointments, and facilitate communication to ensure smooth interactions and timely responses.
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> 5. **Event Coordination:** Organize and oversee recreational activities, social events, and special programs tailored to the needs and interests of memory care residents. Collaborate with staff and external vendors to plan to engage and stimulating events.
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> 6. **Administrative Support:** Assist with administrative tasks such as answering phones, managing schedules, maintaining records, and handling inquiries. Provide administrative support to various departments within the facility as needed.
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> 7. **Emotional Support:** Offer emotional support and companionship to residents, particularly those experiencing anxiety, confusion, or distress. Listen attentively, provide reassurance, and offer encouragement to promote well-being and comfort.
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> 8. **Training and Education:** Stay informed about Alzheimer's disease, dementia care best practices, and memory care techniques. Participate in ongoing training sessions and educational programs to enhance your knowledge and skills in supporting individuals with memory impairments.
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> Qualifications:
> - Compassionate and patient demeanor, with a genuine desire to assist and support others.
> - Excellent communication and interpersonal skills, with the ability to interact effectively with individuals of diverse backgrounds and abilities.
> - Strong organizational abilities and attention to detail, with the capacity to multitask and prioritize tasks in a fast-paced environment.
> - Empathy and understanding of the unique challenges faced by individuals with memory impairments and their families.
> - Previous experience in customer service, hospitality, or healthcare settings preferred.
> - Knowledge of Alzheimer's disease, dementia, and memory care principles is advantageous.
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> By fulfilling these responsibilities with empathy, patience, and professionalism, you will play a crucial role in enhancing the quality of life for residents and fostering a supportive community within the memory care facility.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Schedule:

• 8 hour shift

Experience:

• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Covington, LA: Relocate before starting work (Required)

Work Location: On the road